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FIRE & SMOKE DAMAGE

Fire in the Home


Seeing your home and precious possessions consumed by fire can be one of the most severe losses that a homeowner can experience. After such a devastating loss, reassurance comes from having clear guidance and support in salvaging as much as possible from fire and smoke damage. At ServiceMaster Restore®, our technicians are more than talented professionals; they're caring people ready to get you back in your home as quickly as possible, while keeping you informed every step of the way.

WHAT ARE THE COMMON TYPES OF FIRES THAT CAN OCCUR?


Protein Fire

Food from the oven or stove has burned, leaving strong burnt food odors and smoke residue on contents and surfaces.


Complex Fire

Multiple natural and synthetic items inside your home have burned causing black smoke residue on contents and surfaces and synthetic smoke odors. Here, emergency corrosion mitigation is needed to protect at-risk surfaces.


Natural Fire

Trees, shrubs and bushes have burned and smoke has penetrated the structure from outside, so smoke residue and odor are present.


Furnace Malfunction

Heating appliances such as oil-fired furnaces have malfunctioned and cause smoke to be distributed throughout the property.

FIRE DAMAGE GOES BEYOND BURNING ITEMS


Ash and smoke can continue to cause damage and corrosion to materials if they are left behind. Odors from smoke will stay in a room or a home long after the fire and continue to cause problems if they are not removed. In a few minutes, walls and other surfaces can be discolored. In a few hours, finishes on kitchen appliances turn yellow. Smoke causes etching in glass after just a short time, and smoke will tarnish metal quickly.


NOT ALL FIRE DAMAGE IS THE SAME. OUR FIRE RESTORATION PROCESS IS THOROUGH AND PROVEN. IT INCLUDES THE FOLLOWING:

  • Identifying the source to determine the type of fire that occurred.

  • Evaluating the areas that are wet as a result of firefighting that may need treatment.

  • Remediating water damage (if any).

  • Evaluating sensitive materials that may be damaged as a result of smoke and soot particles.

  • Collecting immediate items you may need for the next seven days such as clothing, prescriptions, toys, school books, business items, etc.

  • Packing out the remaining contents for cleaning and storage.

  • Performing structural restoration.

  • Removing any charred contents that may seal in smoke such as insulation and burned wood.

  • Evaluating carpets and floor coverings that may need to be removed.

  • Inspecting the framing of the house and subfloors for safety.

  • Treating affected surfaces for smoke odors and sealing to keep any leftover odors from leaking back into the house.

  • Cleaning, eliminating odors, and deodorizing surfaces to pre-loss condition.

  • Returning items to the original location and helping to restore your normal life.

We're ready to restore your home or place of business following any disaster.

24/7 our trained and well-equipped experts respond to your emergency needs.

With you as our priority, we say what we do, and do what we say.

The residue left behind after a fire is a bio-hazard and can cause health problems if not taken care of correctly and thoroughly. You do not want to attempt to clean up your home on your own after a fire or you may cause more damage. Only experts with the right training and tools can assure the job is done properly. Did you know that smoke continues to destroy your home and its contents even after the fire is out? Smoke that has coated or penetrated surfaces continues to affect the chemical composition of fabrics, metals, walls, ceilings, and even tiles. Count on us to handle every aspect of the smoke and soot removal as well as restore areas damaged by fire.

WHAT TO DO IF YOU'RE IN THE MIDDLE OF A LOSS:


  • Damage can become permanent in as few as 72 hours so call for professional help.  

  • If the temperature is above 60 degrees, air out the house to reduce smoke odor.

  • Clean laminate surfaces as well as chrome, porcelain, and aluminum fixtures to prevent permanent tarnishing or etching.

  • Change the air filter on your furnace if it uses forced hot air.

  • Tape damp cheesecloth over returns and supply registers to capture loose soot in the air.

  • Discard any open food packages.

  • If the electricity is off, clean out the refrigerator and leave doors propped open.

  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

WHAT NOT TO DO:

  • Do not touch anything with your bare hands. Oil from your hands can permeate upholstery, walls, and woodwork, causing additional damage.

  • Do not wash walls. Incorrect cleaning could compound the soot residue.

  • Do not attempt to clean carpets or upholstered furniture.

  • Do not use electrical appliances until they have been checked.

  • Do not use ceiling fixtures if the ceiling is wet.

We offer the highest quality service you can ask for!